HIPAA Notice

Protecting Your Privacy & Health Information

Effective Date: July 18, 2026
Last Updated: July 18, 2026

At Remedial Health Care Incorporated, protecting your privacy is an important part of the care we provide. We are committed to safeguarding your personal and health information while delivering coordinated home health, personal assistance, pediatric care, medical transportation, and healthcare staffing services.

This page explains our commitment to protecting your information under the Health Insurance Portability and Accountability Act (HIPAA) and outlines important information regarding our healthcare services.

HIPAA Compliance

Remedial Health Care Incorporated complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable federal and state privacy laws governing the protection of Protected Health Information (PHI).

Information collected through our website, referral forms, phone calls, email communications, and during the delivery of healthcare services is handled with appropriate administrative, physical, and technical safeguards designed to help protect your privacy.

Information We May Collect

Depending on the services requested, we may collect information including:

Contact information
Patient demographic information
Medical history
Physician referrals or discharge documentation
Insurance information
Home health assessments
Pediatric health information, when applicable
Transportation scheduling information
Information submitted through our website, email, phone calls, SMS, or online forms

How We Use Your Information

Your information may be used to:

Coordinate requested healthcare services
Verify insurance eligibility
Schedule appointments or transportation
Develop individualized care plans
Coordinate with physicians, hospitals, case managers, or authorized caregivers
Process billing and payment activities
Meet legal, regulatory, and accreditation requirements
Improve the quality and coordination of care

Protecting Your Information

We maintain reasonable safeguards designed to protect personal and health information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure administrative procedures, physical protections, and technical security measures appropriate for the services we provide.

Electronic communications submitted through our website, email, SMS, or online forms are handled using reasonable security measures whenever applicable.

When Information May Be Shared

Protected Health Information (PHI) may be disclosed only when permitted or required by law, including:

With your written authorization
For treatment and care coordination
For payment and insurance processing
For healthcare operations
When required by federal or state law
To authorized healthcare providers involved in your care

We do not sell or share Protected Health Information for marketing purposes.

Medical Service Requirements

Certain healthcare services require appropriate medical documentation before services can begin.

Depending on the service requested, documentation may include:

Physician referral
Home health orders
Insurance authorization
Hospital discharge instructions
Plan of care
Pediatric medical records, when applicable
Other documentation required by applicable regulations or payer guidelines

Services requiring physician oversight will only be provided after all required documentation has been received and verified.

Clinical Standards

Remedial Health Care Incorporated is committed to delivering coordinated, high-quality healthcare services while maintaining professional and ethical standards.

Our services are provided in accordance with:

HIPAA Privacy and Security Rules
Applicable Texas healthcare laws
Medicare and Medicaid regulations, where applicable
HHSC licensing requirements
Professional standards of practice
Patient safety and quality assurance guidelines

Clinical decisions are made by qualified healthcare professionals based on each patient’s needs, physician orders when required, and applicable regulations.

Electronic Communications

We take reasonable measures to help protect information shared through our website and electronic communication channels.

While we strive to use appropriate safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

By submitting information through our website, online forms, email, or SMS, you acknowledge and accept these inherent risks while understanding that we make reasonable efforts to protect your information.

Website Information Disclaimer

Information provided on this website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Healthcare decisions should always be made in consultation with a qualified physician or licensed healthcare provider.

Submitting a form or contacting Remedial Health Care Incorporated through this website does not establish a provider-patient relationship or guarantee acceptance for services.