Service Request Tracker

Your Request ID was emailed to you after submission. You can also track using the ID displayed on your confirmation screen.

Need help?

Call our care line at 713-927-9555 Mon–Fri 8 am–5 pm, or email info@remedialhealthcare.com for assistance locating your request.

Understanding Your Status

  • RECEIVED

    Your request has been received and is being reviewed by our intake team.
  • RECEIVED

    A care coordinator is reviewing your information and verifying eligibility.
  • ACTIVE

    Care planning is underway. Expect a call from your assigned coordinator soon.
  • CONFIRMED

    Your services have been authorized and scheduled. Care begins soon!